Daily Archives: April 26, 2024

Blocking scam emails

I thought you’d like to see what all this email compliance effort looks like in practice. The image is of stats for our outgoing email, as seen by our monitoring system. The green represent compliant (i.e. genuine) emails that we have sent – viewed as a percentage of our mail traffic. The red represents non-compliant (i.e. scam) emails that we didn’t send (mostly originating in Russia). There is a lot of them! These emails claim to be from us (i.e. someone @backofficeit.co.uk) – but, because they fail the compliance checks we have put in place, the receiving servers have blocked them. Which is what we want.

It’s to avoid this deluge of scam emails that servers around the world are tightening up on compliance. If your email is non-compliant one of two things are going to happen.

  1. People are going to receive scam emails claiming to be from you. This is why many professional bodies are now insisting that email systems are made compliant, because you can see how much damage this could cause.
  2. Well-behaved servers will receive your email and, because it isn’t compliant, delete it just to be safe.

I leave it to you to decide which is the worst option.

What amazes me is how many people we tell about this have still not done anything about it. Apart from an hour of someone’s time there is no cost*. And yet we point all of this out to people and, weeks later, nothing has improved. Why? It just needs to get done.
* For all the features & delivery stats there is a small annual fee. But the important basics are free.